Privacy & Policy
1. Information We Collect
We may collect and process the following information:
1.1 Personal Identification Information
Name
Email address
Phone number
Billing and shipping address
Any other contact details provided voluntarily
1.2 Technical Data
IP address
Browser type and version
Time zone settings
Browser plug-ins
Operating system and device information
Device identifiers
1.3 Usage Data
Pages visited
Actions taken on our website
Time spent on pages
Referral source
1.4 Payment & Transaction Data
When you make a purchase (domestic or international), we may collect:
Transaction amount
Payment method (without storing sensitive bank/ card details)
Payment confirmation or status
Currency information
> Note: We do not store or process your complete card details. Payments are handled by secure third-party payment gateways.
1.5 Marketing & Communication Preferences
Email and SMS preferences
Opt-in/opt-out data
2. How We Use Your Information
We use the collected information for:
Operating, maintaining, and improving our website
Personalizing your experience
Processing orders and international transactions
Providing customer support
Sending updates, promotional content, and service alerts
Analytics and website improvement
Detecting and preventing fraudulent activities
Complying with international e-commerce and tax laws
3. Information Sharing & Disclosure
We do not sell or trade your personal information.
We may share your information only with:
3.1 Trusted Third Parties
Website hosting providers
Payment processors (for international & domestic payments)
Delivery partners
Analytics and marketing tools
These partners must keep your information confidential.
3.2 Legal Reasons
We may release data if required:
To comply with international or local laws
To enforce our policies
To protect rights, safety, and property
4. International Payments Policy (Privacy-Related Clause)
When you make an international payment, we may process:
Currency conversion details
Payment gateway verification data
Country/region information for compliance
Billing details as required by international payment networks
All international payments are processed securely through PCI-DSS compliant payment gateways (e.g., PayPal, Stripe, Razorpay, etc.).
We do not store your full credit/debit card numbers.
Some payment processors may store data outside your home country, depending on their servers.
5. International Refund Policy (Privacy-Related Clause)
When you request an international refund, we may collect and process:
Transaction details
Payment proof
Bank or wallet information required to complete the refund
Identity verification data (if required)
Refund data may be shared with our:
Payment partners
Banks
Compliance authorities (if needed)
All refund-related personal data is stored securely and only for the duration required by law or dispute-resolution processes.
6. Cross-Border Data Transfers
Because we operate internationally:
Your data may be transferred to and stored on servers located outside your country.
Payment processors like PayPal, Stripe, or Razorpay may also store or process information in multiple countries.
We ensure these transfers follow applicable data protection laws such as:
GDPR (if you are in the EU)
Indian Data Protection Guidelines
Applicable international standards
7. Security of Your Information
We implement administrative, technical, and physical safeguards to protect your data.
However:
No system is 100% secure
No method of online transmission is entirely tamper-proof
We continuously update our security practices to minimize risks.
8. Your Data Protection Rights
Depending on your region, you may have the right to:
Access your personal data
Rectify incorrect or incomplete information
Erase your data (right to be forgotten)
Restrict data processing
Object to data processing
Request data portability
To exercise any of these rights, contact us using the details below.
9. Changes to This Privacy Policy
We may update this privacy policy occasionally.
All changes will be posted on this page with an updated date.
Continued use of our website indicates acceptance of the updated policy.
10. Contact Us
For any questions or requests related to this Privacy Policy, please contact:
📧 Email: yassou@rekniqconsultants.com
📍 Address (optional): [Add your registered address]
📞 Phone (optional): [Add business contact number]